This policy explains what information Fresh Filter Supply collects, how we use it, and your choices. Fresh Filter Supply is owned and operated by ExaminerOS, Inc. (“we”, “us”). You can reach us at support@freshfiltersupply.com.
Information we collect
When you place an order or contact us, we collect the details you provide: name, email address, shipping and billing address, and order contents. Payment card details are entered directly with our payment processor and are not stored on our servers. We also collect standard technical data (such as IP address and browser type) and analytics data through cookies.
How we use it
- To process, ship and support your orders
- To respond to your questions and provide customer service
- To send order and shipping notifications
- To send marketing emails where you have opted in (you can unsubscribe at any time)
- To improve our website and prevent fraud
Sharing
We share information only as needed to run the store: with our payment processor to take payment, with shipping carriers to deliver your order, and with service providers that host our site and send our email. We do not sell your personal information.
Cookies and analytics
We use cookies to keep your cart working, remember preferences, and measure site traffic. You can control cookies through your browser settings.
Data retention
We keep order records for as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing support@freshfiltersupply.com. We will respond within a reasonable time.
Contact
Fresh Filter Supply (ExaminerOS, Inc.), 20401 Haggerty Rd, Suite 150, Northville, MI 48167, USA. Email: support@freshfiltersupply.com.